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Notation based on the Specified Commercial Transactions Law

Distributor

MGNET Co., Ltd.

Address

14-3 Higashiota, Tsubame City, Niigata Prefecture 959-1289

Store management manager

Ryoko Takeda

Telephone / Fax number

0256-46-8720

Telephone reception / Response time

10:00-15:00 Closed days: Saturdays, Sundays, Mondays, and holidays

Email

shop@factoryfront.com

Charges other than the product price

  • consumption tax
  • Shipping
    Hokkaido 1,100 yen
    Honshu 770 yen
    Kyushu 1,100 yen
    Okinawa 2,200 yen
  • Transfer fee when purchasing by bank transfer
  • Cash on delivery fee when purchasing by cash on delivery

Payment method

Cash on delivery and bank transfer are available.

-Cash on delivery
  • Please pay to the delivery person of Yamato Transport when you receive the item.
  • You will be charged a fee according to the cash on delivery amount.
    Less than 10,000 yen-330 yen
    10,000 yen or more-less than 30,000 yen-440 yen
    30,000 yen or more-less than 100,000 yen-660 yen

-Bank transfer
Available banks: Japan Net Bank only
  • Please make a deposit in advance. After confirming payment, the product will be shipped.
  • The transfer fee will be borne by the customer.
  • If there is no payment within one week from the date of order, it may be canceled.

Delivery of goods

We will ship within 3 days including the date of your order (in the case of bank transfer, the date of payment confirmation).
The delivery company will be Yamato Transport.
You can choose the time zone from the following.
AM / 14-16: 00/16-18: 00/18-20: 00/19-21: 00
* Delivery may not be possible at the desired time depending on the weather conditions. Please note.

Application expiration date

When paying by bank transfer, please make the payment within 5 days (business days) after ordering.
If there is no payment within 5 days, it will be canceled.

Defective product

[Returns / Exchanges / Refunds]
For defective products and returns, we may not be able to respond even if the product is returned without contact, so please contact us in advance when returning the product.
We will decide how to deal with returns, exchanges, refunds, etc. in consultation with the customer.

[ Defective product ]
We will only accept returns or exchanges if you contact us within 8 days after the item arrives.
In that case, we will bear the shipping and handling charges.

[ Mistake ]
We will only accept returns or exchanges if you contact us within 8 days after the item arrives.
In that case, we will bear the shipping and handling charges.

[ return ]
Returned goods due to customer's convenience are unopened and unused, and we will respond only if you contact us within 8 days after the item arrives.
In that case, the customer will be responsible for the shipping and handling charges.

[ exchange ]
In case of replacement with the same product due to a defective product or a wrong product, we will refund the price if you wish to exchange it for a non-defective product.
Please note that we do not accept exchanges for other products.
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